At The Energy Sutra, we value your trust and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, products, and services. By using our website, you agree to the practices outlined below.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, email address, phone number, billing/shipping address.
  • Booking Information: Details shared during consultation scheduling (e.g., birth date for numerology).
  • Transaction Details: Payment information through secure third-party payment gateways.
  • Website Usage Data: Browser type, IP address, device information, pages visited, and cookies.
  • Communication Data: Emails, chat messages, or inquiries sent through our contact forms.

2. How We Use Your Information

We use your information to:

  • Process product orders and deliver them to your address.
  • Schedule and conduct consultations (tarot, numerology, vastu, etc.).
  • Communicate with you regarding bookings, orders, and inquiries.
  • Send newsletters, offers, and blog updates (only if you subscribe).
  • Improve website performance, user experience, and product offerings.
  • Ensure secure and fraud-free transactions.

3. Sharing of Information

  • We do not sell, rent, or trade your personal details with third parties.
  • Data may be shared only with:
    • Trusted Service Providers (payment gateways, shipping partners, email platforms).
    • Legal Authorities, if required to comply with the law or protect against misuse.

4. Data Security

We implement appropriate security measures to protect your information, including encryption, secure servers, and restricted access. However, while we strive for complete security, no online platform can guarantee 100% protection.

5. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These help us understand preferences, personalize content, and improve performance. You may disable cookies in your browser settings, but some features may not work as intended.

6. Your Rights

As a user, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Unsubscribe from marketing communications at any time.
  • Request deletion of your data, subject to legal or transactional requirements.

7. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal data from minors.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., blogs, external resources). We are not responsible for the privacy practices of those websites.

9. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in practices, legal requirements, or services offered. Updates will be posted on this page with the revised “Last Updated” date.

10. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us at:

📧 Support@theenergysutra.com
📞 +919289272329